How to Give Great Customer Service
Customer service is a major part of any business. Your customers are what keep your company alive! If it wasn’t for the consumer, there would be no need for businesses. …
The “Different Types” of Business Consulting We Offer
Over the past 2 years of working with IA Business Advisors, I’ve noticed there are several “different types” of business consulting we offer. It’s certainly not all straightforward. In fact, …
How to Follow Your Dreams
When I was little, I always thought that growing up and following my dreams would be a cake walk. We have always been taught to follow our dreams and to …
Failure is a Four Letter Word
When asked to write about his learnings from failure, our senior managing partner at IA was surprised. He wrote, “Failure to me is like speaking of death; it’s final.” Admitting …
When Do You See a Doctor?
“When do you visit the doctor?” is the question that was shot across the table from a friend and client of mine. We were discussing his financials as he just …
Developing a Successful Business
One of my favorite topics: Success! I think I love this topic because it gives people a chance to dream. In some cases, it makes people really consider if they’re …
Buying a Franchise
Buying a franchise is a great way to take a proven concept and start a small business. Unfortunately, there are a lot of questionable people “selling” franchises. Just a few …
I was TERRIBLE at Everything I Ever Tried
That may sound like a self-deprecating comment, but it’s not. I truly was awful at every job I have ever started. But that’s okay, at least for a little while. …
How to Run a Successful Email Campaign
Just the other day I met with a great and talented business owner, an expert in her field. Although she is well educated, holds quite a few licenses, and has …
Small Business Social Media Marketing Guide
The impact of social media transcends our everyday existence, intermingling with politics, breaking news, and how we conduct business. It’s used by both companies and consumers, and has proven to …