We believe S.M.A.R.T. is the foundation of continuous improvement, which is why we use it internally, with our team, and externally, with our clients. While it may seem difficult to check an acronym for everything, the reality we have found is that thinking about S.M.A.R.T. when making decisions and creating policies, procedures, strategies, tactics, and goals produces better results, ensuring our clients remain viable competitors in their industries.